Reviewed 20 September 2026
Email us
Write to [email protected]. Include the page address and a short description of what happened. This is an email contact, not a live chat or emergency service. We do not promise a fixed response time.
Reporting a tool problem
Tell us the browser and device, the type of code, the export format and whether the problem happens on screen or in print. A harmless example such as example.com is usually enough to reproduce an issue. Do not send passwords, private contact lists or sensitive files.
Content corrections and privacy requests
Include the guide URL for a correction. For a privacy enquiry, describe which information or interaction your request concerns. We may need enough information to locate a message you sent, but will not ask for your QR content just to answer a general question.
Operator details
Star Shop com. Melbourne, VIC, Australia. ABN 83 443 122 821. QR Generator AU is independently operated. For a problem with a linked shop, social account or payment page, contact that destination’s operator directly.
A useful problem report
Describe what you tried, what you expected and what happened instead. Include whether the problem affects creating a code, downloading a file, scanning the image or opening the destination. For print issues, describe the approximate finished size and material. A non-sensitive sample is more useful than a large private spreadsheet or a screenshot containing passwords.
Dynamic account and link questions
Say whether you normally sign in with Google, an email link or a username, without sending a password, sign-in link or recovery key. Use Account settings to add a sign-in method while you still have access. We cannot recover an unlinked username account without its password or recovery key, or restore another provider’s account for you.
Report suspected misuse of a managed link
If a qrgenerator.au managed link appears to lead to a deceptive or harmful destination, include that public link and a brief description. Avoid sending payment details, identity documents or account credentials. This mailbox is not an emergency reporting channel. If money or account access is at risk, use your bank or provider’s trusted support route and current Scamwatch guidance.
For a quick check, see QR troubleshooting, dynamic account help or Scamwatch recovery guidance.